About Us
ClearOps: The AI Company for Aftersales
We are building the future of AI-powered aftermarket services on top of the ClearOps Aftersales Intelligence Platform — connecting OEMs, dealers, and machines through dedicated connectivity, parts, and service solutions.
ClearOps is the globally leading AI-powered Aftersales Intelligence platform for the mobile machinery industries, enabling OEMs and dealers to maximize machine uptime and unlock their full aftersales potential.
Mission & vision
Building the standard for AI-powered aftersales
Our mission
Help manufacturers transform their service supply chains into connected, data-driven ecosystems that keep machines running and customers productive.
Our vision
Become the global standard for AI-powered aftersales, where every critical machine is monitored, every part is where it needs to be, and every service interaction is proactive instead of reactive.
How we deliver
By connecting OEMs, dealers, and machines on a single cloud platform, ClearOps forecasts parts demand, coordinates technician and parts deployment with AI, and captures critical lifecycle data worldwide. The result: higher fill rates, stronger dealer and service partner performance, increased part sales, and a systematic boost in both machine uptime and customer lifetime value.
Our team
50+ employees worldwide
Offices
Munich & Lisbon
Customers
Working with global OEMs
Our values
How we work at ClearOps
We combine deep industry expertise with a product mindset and a strong bias for action. These principles guide how we build, collaborate, and make decisions every day.
Customer impact first
We focus on the real problems that OEMs, dealers, and operators face, and measure success by tangible improvements in uptime and aftersales performance.
Ownership & accountability
Everyone at ClearOps owns outcomes end to end — from discovery and design to rollout and continuous improvement.
Learn fast, ship fast
We prototype quickly, test with customers, and iterate based on feedback instead of waiting for perfect answers.
Transparency & trust
We communicate openly, share context, and give each other direct feedback so teams can move independently and make informed decisions.
Our benefits and growth
What you get at ClearOps
We are committed to enabling people to do their best work and grow fast while building real-world industrial tech.
Hybrid setup
Combine focused home office days with collaborative time at the office, so you can work where you’re most productive.
Own your time
Plan your workday around your life with flexible hours, as long as your team and projects are supported.
Competitive salary
Market‑competitive compensation with regular reviews that reflect your skills, experience, and impact.
Company events
Regular team events and offsites to connect with colleagues, celebrate wins, and build a strong culture.
Workation
Work from inspiring destinations worldwide, blending travel, creativity, and productivity.
Feedback cycles
Structured feedback, clear goals, and open conversations to support your continuous development.
Career growth
Transparent career paths and expectations so you always know what it takes to reach the next step.
Learning & mentoring
Internal learning sessions and a guided onboarding with a dedicated mentor during your first months.
Culture
Life at ClearOps
We believe great products are built by diverse teams working closely together and owning problems end to end.
“What I love about ClearOps is the chance to make real impact as a Product Manager — owning problems end to end, from discovery and prototyping to go‑to‑market and customer engagement.”
“As a working student at ClearOps, I get firsthand experience building real‑world software across frontend and backend, and grow my communication skills in an open, supportive environment.”
“What excites me at ClearOps is working close to real machines, dealers, and problems that keep the world moving, with the freedom to prototype fast, test with customers, and learn quickly.”
“At ClearOps, we’re driven to keep machinery moving by turning data into smarter aftermarket operations, with a strong bias for action and ownership.”
Your roadmap to ClearOps
Our recruiting process
Do I need to meet all requirements to apply?
No. If you meet most of the requirements and are excited about ClearOps, we encourage you to apply.
Can I apply for multiple roles?
Yes. You can apply for more than one position if several roles match your profile.
Do you offer remote or hybrid work?
We work in a hybrid setup and collaborate onsite from Tuesday to Thursday to foster team culture and fast communication.
How long does the hiring process take?
Usually around two weeks from first interview to final decision. If it differs, we stay open and transparent about the reasons.
Will I receive feedback if I’m not selected?
Yes. We believe in transparent communication and provide feedback after interviews.
What kind of people thrive at ClearOps?
People who enjoy ownership, fast‑paced environments, teamwork, and building products that create real customer impact.
Are there development opportunities?
Yes. We support continuous learning through feedback culture, internal knowledge sharing, and individual growth plans.
Inclusive workplace
Diversity, equity and inclusion at ClearOps
At ClearOps, we believe that diversity makes us stronger. We promote a culture based on mutual respect, inclusion, and equal opportunities. Regardless of gender, background, age, sexual orientation, religion, or physical ability, we welcome everyone.
Our aim is to create an environment in which everyone can flourish. Together, we want to overcome boundaries, create innovative solutions, and actively shape the future.
Every decision in our application process is based on qualifications, potential, and alignment with our values, free from prejudice or discrimination. Be yourself and become part of our team.
ClearOps does not accept unsolicited headhunter and agency resumes. ClearOps will not pay any third‑party agency or company that it does not have a signed agreement with.
Team
Meet the team
We are a group of curious, innovative, and driven individuals who are passionate about revolutionizing the industry. Our solution suite reflects this drive and determination, delivering cutting‑edge technologies and transformative strategies.
William Barkawi
Founder & CEO
Dennis Koerner
CFO
Oliver Erb
CRO
Florian Geiger
Head of CS
Dan Touchette
VP Product
Nikolai Marov
Head of IT
Louis Giess
Head of Sales
Cristina Diehl
Executive Assistant
Michael zum Hofe
Former CCO
Advisory board
A century of experience
Our incredibly knowledgeable advisory board has helped us get to where we are today. Together, we are revolutionizing the future of supply chain management.
Careers
Let's build great things together
Ready to revolutionize the future of aftersales? Join a dynamic, innovative team where your ideas matter and you can make impact at scale.
Where we are based
Our team is spread around the world. You can work from one of our offices or fully remotely. While our headquarters is in Munich, we are also present in Germany, the US, Costa Rica, Russia and more.