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About Us

ClearOps:The AI Company for After Sales

We are building the future of AI-Powered After Sales - connecting OEMs, dealers, and machines through dedicated connectivity, parts planning, and service solutions.

ClearOps is the AI-Powered After Sales Platform, enabling OEMs and dealers to maximize machine uptime and unlock their full After Sales potential.

ClearOps team in conversation

Team

Meet the Team

We are a group of curious, innovative, and bullish individuals who are passionate about revolutionizing the industry. Our solution suite reflects this drive and determination, delivering cutting-edge technologies and transformative strategies.

William Barkawi

William Barkawi

Founder & CEO

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Dennis Koerner

Dennis Koerner

CFO

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Oliver Erb

Oliver Erb

CRO

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Florian Geiger

Florian Geiger

Head of CX

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Dan Touchette

Dan Touchette

VP Product

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Nikolai Marov

Nikolai Marov

Head of IT

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Cristina Diehl

Cristina Diehl

People & Culture Lead

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Michael zum Hofe

In loving memory of

Michael zum Hofe

In memoriam

Advisory board

A Century of Experience

Our incredibly knowledgeable advisory board have helped us get to where we are today. Together,
we’re revolutionizing the future of supply chain management.

Dr. Andreas Baader

Dr. Andreas Baader

Advisor

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Karim Barkawi

Karim Barkawi

CEO & Founder of Barkawi Group

Our Mission

What We Do at ClearOps

We help manufacturers transform their service supply chains into connected, data-driven ecosystems.

ClearOps is the globally leading AI-Powered After Sales platform for the mobile machinery industries, enabling OEMs and dealers to maximize machine uptime for their end customers and unlocking their full After Sales potential.

By connecting OEMs, dealers, and machines on a single cloud platform, ClearOps transforms the service supply chain into a predictive and proactive ecosystem. It forecasts parts demand, coordinates technician and parts deployment with AI technologies, and captures critical lifecycle data worldwide, delivering higher fill rates, stronger dealer and service partner performance, increased part sales, and a systematic boost in both machine uptime and customer lifetime value.

ClearOps is headquartered in Germany with colleagues operating worldwide.

Our team

60+ employees

worldwide

Where our team is based

Headquartered inGermanyTeam also working fromPortugalCosta RicaUSA

We serve OEMs and dealers worldwide.

Culture

Life at ClearOps

We believe great products are built by diverse teams working closely together.

ClearOps colleagues collaborating
What I love about ClearOps is the chance to make real impact as a Product Manager — owning problems end to end, from discovery and prototyping to go-to-market and customer engagement. It’s a high-trust culture that values bold thinking, smart risks, and fast learning, with inspiring leadership and a dynamic startup vibe.
Hannah BoekenSenior Product Manager Service Parts Planning
A ClearOps colleague working on a laptop
As a working student at ClearOps, I get firsthand experience building real-world software. Contributing to both frontend and backend gives me valuable insights into my professional interests. Presenting capabilities has helped me step outside my comfort zone and grow my communication skills in ClearOps’ open, supportive environment.
Nikolay LilkinWorking Student IT
ClearOps colleagues discussing product ideas
What excites me at ClearOps is working close to real machines, dealers, and problems that keep the world moving. I get the freedom to prototype fast, test with customers, and learn quickly. With a small, agile team, anyone who cares can shape the product and strategy—an incredible training ground for building products end to end.
Matthieu CrétierSenior Product Manager Retail Inventory Management
William Barkawi at ClearOps
At ClearOps, we’re driven to keep machinery moving by turning data into smarter After Sales operations. What makes ClearOps special—and what I value most—is our bias for action and ownership. We don’t just spot inefficiencies; we dive in, innovate boldly, and turn great ideas into real-world impact.
William BarkawiFounder & CEO

Careers

Let's Build Great Things Together.

Join our team!

Ready to revolutionize the future of After Sales? Make a difference. Join our team and be part of a great dynamic, innovative group where your ideas matter. Explore exciting career opportunities and help us shape the future together!

The ClearOps team