OEM–Dealer Connectivity
Excellence Starts with Connectivity to Your Dealer Network
OEMs don't win alone. They win through and with their dealers. But disconnected systems and fragmented data prevent OEMs from seeing, supporting, and optimizing their network.
ClearOps Connectivity creates the connected data foundation between OEMs, dealers, and machines, enabling the After Sales use cases that improve availability, efficiency, and revenue.
ClearOps sits between the OEM and its dealers, connecting to the DMS and ERP systems that hold each dealer's data.
The Challenge
Connecting to Your Dealers Means Connecting to Their DMS Systems
A dealer's data lives in their DMS or ERP system, the hub that runs their parts, service, and inventory operations. To collaborate with your dealers, you first have to connect to those systems. And that is where it gets hard.
A fragmented, heterogeneous market
Dealer collaboration depends on DMS systems, and there are dozens of them across your network. Every one is different, and you have to connect to all of them to reach the whole network.
Ongoing, not a one-off project
Connectivity is rolled out gradually across the dealer network. It's a multi-threaded, continuous effort. New dealers, new systems, and changing data keep the work alive.
Relationships and change management
Reaching dealers takes relationship work with DMS providers and dealers themselves, plus change management on the ground, not just a technical interface.
Proven Partner
You Don't Have to Solve Connectivity from Scratch. ClearOps Already Has
Connectivity isn't something you should have to build from scratch. ClearOps has already connected hundreds of dealer management systems and operates this connectivity at scale—giving OEMs a proven foundation for modern After Sales.
100+
ERP & DMS systems integrated
2,500+
Dealer locations connected
100%
Network-wide visibility
How we solved it
An Integration Toolset Built for a Heterogeneous DMS Market
ClearOps connects to any DMS through a customizable integration layer, with predictable data quality at scale. It turns connectivity into repeatable, scalable setups across the fragmented world of DMS and ERP providers, and decouples your roadmap from constant DMS changes, so each new dealer and system is faster to connect, not another bespoke project.
Data Hub
A central hub for ingesting, normalizing, and routing After Sales data from ERP, DMS, telematics, and other systems into the ClearOps Platform.
Data Upload Portal (DUP)
A self-service portal that lets dealers and OEM teams securely upload data files when direct system integrations are not yet available.
Connection Catalog
A catalog of pre-built connectors and integration templates that show which ERPs, DMS, and tools are already supported and how they are configured.
Query Router
A routing layer that directs data queries to the right source system or cache, ensuring consistent performance and data governance across the network.
Why it matters
The Use Cases Sit at the Center, and Connectivity Powers Them
OEMs collaborate with dealers to make them more effective. Connectivity, data, and visibility are what bring control and automation into the network so these use cases can run across every dealer, not just a few. This is where the return comes from.
Predict demand and secure parts supply
Share dealer demand and stock signals so OEMs can forecast, pre-position, and replenish parts across the network with maximum automation and precision.
Optimize dealer inventory
Give every dealer the right part in the right location to raise fill rates, free up working capital, and cut obsolescence, without OEMs guessing what each dealer holds.
Coordinate workshop and field service
Align OEM and dealer teams on service execution so machines get back to work faster and customers get consistent service across every location.
See network performance in real time
Give OEMs a live, shared view of dealer performance, so weak spots surface early and the whole network improves, instead of only the strongest dealers.
Pure connection or visibility doesn't create value on its own. It enables the use cases above, and those are what generate the ROI.
Where connectivity leads
From Connected Data to Optimized Dealer Inventory
Connectivity is the foundation for Retail Inventory Management.
With real-time visibility across your dealer network, OEMs can move from reactive support to proactive guidance, providing dealers with AI-powered stocking recommendations, demand insights, and inventory optimization capabilities that improve availability and reduce excess stock.
How connectivity fits into the platform
Connectivity feeds accurate, timely dealer data into the AI Platform for After Sales, where it powers the use cases that drive the return: OEM parts planning, dealer inventory management, and workshop & field service management.
Contact Us to Learn More About Data Integration
See how ClearOps connects your OEM and dealer systems into one governed data layer.