Common Platform Services

Platform Foundation

Enterprise-grade foundations that make ClearOps secure, scalable, and intuitive for global OEM and dealer teams.

Platform Foundation bundles the shared capabilities that every ClearOps customer relies on — from navigation and authentication to access control, reporting, and automation.

Capabilities

Capabilities inside Platform Foundation

Cross-cutting services that guarantee a consistent experience and governance model for ClearOps users.

Navigation (Top Nav, Left Nav, Navigation Configuration)

A configurable navigation system that keeps complex aftersales workflows discoverable and intuitive for different user groups.

Translations

Multi-language support so global users can work in their preferred language without compromising data consistency.

Data Access Controls (User Management, Permissions, Active Directory)

Role-based access control, user management, and integration with directory services to ensure the right people see the right data.

Auth/SSO/oAuth

Modern authentication options including SSO and OAuth, simplifying access for users while meeting enterprise security requirements.

Activity

Activity tracking for key actions in the platform, supporting auditability and collaboration between teams.

Reports

Standard reporting capabilities that complement analytics modules, giving users easy access to frequently used views and exports.

Process Engine

A workflow and rules engine that orchestrates complex aftersales processes and handoffs across ClearOps solutions and integrated systems.

Outcomes

Confidence to scale ClearOps across your network.

With a strong foundation, you can onboard more users, regions, and solutions knowing that governance, UX, and security are already in place.

  • • Faster rollout of new modules and countries.
  • • Simplified compliance with security and privacy requirements.
  • • A consistent experience for users across solutions.

How Platform Foundation fits into the platform

Platform Foundation is the shared layer beneath all ClearOps solutions — Connectivity, Parts, and Service — within the Aftersales Intelligence Platform, ensuring they work together as one experience.