Privacy Policy

Contact details of the controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:

ClearOps GmbH
Baierbrunner Str. 21
81379 Munich
Germany
+49 (0) 89 7498260
info@clearops.com
www.clearops.com

Contact details of the data protection officer

The data protection officer of the controller is:

Martin Schneider
Baierbrunner Str. 21
81379 Munich
Germany
+49 89 74 98 26 726
privacy@clearops.com

III. General information on data processing

1. Scope of the processing of personal data

We only process our users' personal data to the extent necessary to provide a functional website and our content and services. The processing of our users' personal data regularly takes place only with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is required by law.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a GDPR serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 sentence 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 sentence 1 lit. c GDPR serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 sentence 1 lit. f GDPR serves as the legal basis for the processing.

3. Data erasure and storage duration

The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

IV. Rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

1. Right to information

You can request confirmation from the controller as to whether personal data concerning you is being processed by the controller. If such processing is taking place, you can request information about the personal data, the purposes of the processing, the categories of data, recipients, storage duration, and further details pursuant to Art. 15 GDPR.

2. Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. The controller must carry out the rectification without undue delay.

3. Right to restriction of processing

You may request the restriction of the processing of your personal data under the conditions of Art. 18 GDPR, for example if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data or if the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead.

4. Right to erasure

You have the right to obtain from the controller the erasure of personal data concerning you without undue delay where one of the grounds in Art. 17 GDPR applies, for example if the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed or you withdraw your consent on which the processing is based.

5. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

6. Right to data portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller where the conditions of Art. 20 GDPR are met.

7. Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing.

8. Right to revoke the declaration of consent under data protection law

You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9. Automated decision-making in individual cases, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless one of the exceptions in Art. 22 GDPR applies.

10. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

V. Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected: information about the browser type and version used, the operating system, the IP address of the user, date and time of access, websites from which the user's system accesses our website, and websites that are accessed by the user's system via our website.

Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer and to ensure the security of our information technology systems. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR.

VI. Use of cookies

Our website uses cookies in order to make our offering more user-friendly, effective and secure. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. Some elements of our website require that the accessing browser can be identified even after a page change. We also use cookies that enable an analysis of the user's surfing behavior.

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 sentence 1 lit. f GDPR. The legal basis for the processing of personal data using cookies that are not technically necessary (e.g. analytics or marketing cookies) is Art. 6 para. 1 sentence 1 lit. a GDPR.

VII. Newsletter

You can subscribe to a free newsletter on our website. When you register for the newsletter, we collect the data entered in the input screen, such as your email address, name, telephone number, position and company name. The data is used exclusively for sending the newsletter. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.

VIII. Email contact

It is possible to contact us via the email address provided. In this case, the user's personal data transmitted with the email will be stored and used exclusively for processing the conversation. The legal basis is Art. 6 para. 1 lit. a GDPR if the user has given consent and Art. 6 para. 1 lit. f GDPR based on our legitimate interest in processing the inquiry.

IX. Contact form

If you contact us via the contact form, the data entered in the input mask will be transmitted to us and stored for the purpose of processing the contact. This includes, for example, your email address, name, telephone number, time of contact and company name. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR if you have given consent.

X. Application by email and application form

You can apply for open positions via our application form or by email. We process the personal data you provide (e.g. contact details, CV, cover letter, qualifications) for the purpose of processing your application. The legal basis is Art. 6 para. 1 sentence 1 lit. b GDPR and § 26 para. 1 sentence 1 BDSG.

XI. Corporate presences

We operate corporate presences on social networks such as YouTube in order to communicate with (potential) customers and provide information about our company. If you perform an action on our company pages (e.g. comments, posts, likes), you may make personal data public. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.

XII. Use of company presences in professional networks

We maintain company presences on professional networks such as LinkedIn for purposes of recruiting, information and communication. The legal basis for data processing in connection with these presences is Art. 6 para. 1 sentence 1 lit. f GDPR, and for application processes Art. 6 para. 1 sentence 1 lit. b GDPR and § 26 para. 1 sentence 1 BDSG.

XIII. Hosting

Our website is hosted on servers of a service provider commissioned by us: HETZNER, Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. The servers automatically collect and store information in so-called server log files, such as browser type, operating system, referrer URL, host name, time of the server request and IP address. The legal basis is Art. 6 para. 1 lit. f GDPR.

XIV. Geotargeting

We may use your IP address and other information you provide (in particular your postal code) to address regional target groups (so-called "geotargeting"). The legal basis is Art. 6 para. 1 lit. a GDPR, based on your consent.

XV. Registration

On our website, we offer users the opportunity to register by providing personal data. Registration is required for the provision of certain content and services. The data collected during registration typically includes your email address, name, telephone number, company name and position. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.

XVI. Plugins used

We use various plugins and services for marketing and analytics purposes, including:

• Dealfront Group GmbH (Leadfeeder)
• Meta (Facebook) Pixel and social plugins
• Google AdServices and Google Ads
• Google Analytics

These technologies help us understand how our website is used and to serve relevant advertising. Depending on the service, technologies such as cookies, pixels and JavaScript are used and data such as IP address, device information, pages visited and interactions may be processed. The legal basis for this processing is your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.