Case study
AGCO Corporation
AGCO is a global leader in the design, manufacture, and distribution of agricultural machinery and precision agricultural technology. Its brands include Fendt, Massey Ferguson, Valtra, Challenger, and many more.
Business impact
Outcomes Enabled with ClearOps
Highlights from the customer story - focused on measurable improvements and operational clarity.
Connected 2,000+ dealer outlets and 50+ Dealer Management Systems
Improved customer fill rate by 20%
Increased parts sales by 15%
Reduced non-moving inventory by 9%
Challenges
What Needed to Change
No visibility of dealer inventory
No visibility of dealer inventory and customer facing fill rates.
Fill performance dependent on dealer planning
Customer facing fill not under control of AGCO and reliant on dealer planning capabilities.
Deliverables
What Was Delivered
Customized planning solution
Design and rollout of a customized, web-based Service and Spare Parts planning solution (forecasting, inventory planning, replenishment planning and Workshop & Technician Management).
Expanded process coverage
Rollout of additional processes, such as Warranty Claim Management, Multi-Supplier Capability, Promotion Planning, Recommended Stocking Lists, and Buyback Programs.
System integrations
Data interface integration to 50+ dealer management IT systems and AGCO IT systems.
Global dealer rollout
Global rollout to 2,000+ dealers across the globe.
Ongoing operations and support
24/7 software operations and data maintenance including user support.
Customer voice
What the Team Said
“With the help of ClearOps, we have transformed into a data-savvy and customer-centric organization, ensuring seamless delivery experience for our dealers and end-customers.”
Reuven Chavira
Manager, Global Vendor Managed Inventory (VMI) and Integration, AGCO
Next step
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